Complaint Resolution Forum/Grievance Functions
In case you have any complaint or grievance against Atlas Insurance Ltd., any of our salespersons, agents, brokers, surveyors or any of our banking partners in respect of your insurance policy or claim, you may contact us at any of the following:
| U.A.N. # | +92(042) 111 245 000 |
| — | — |
| Name | Saleem Mahmood |
| Designation | Head of Grievance Function |
| E-mail Address | saleem.mahmood@ail.atlas.pk |
| — | — |
| Name | Asif Shah |
| Designation | Complaint Handling Officer | E-mail Address | asif.shah@ail.atlas.pk |
| — | — |
| Fax | +92(042) 3713 2622 |
If your complaint is not resolved within 30 days, then you may contact the “Federal Insurance Ombudsman” or the “Official Coordinator, Small Disputes Resolution Committee”
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You may directly send your comments and feedback, by using the below form.
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