Complaint Resolution Forum/Grievance Functions
In case you have any complaint or grievance against Atlas Insurance Ltd., any of our salespersons, agents, brokers, surveyors or any of our banking partners in respect of your insurance policy or claim, you may contact us at any of the following:
| U.A.N. # | +92(042) 111 245 000 |
| — | — |
| Name | Muhammad Saeed |
| Designation | Head of Claims |
| Cell # | 0300-844 1829 |
| Phone | +92(042) 3713 2611-18 |
| Direct | +92(042) 3713 2608 |
| Fax | +92(042) 3713 2622 |
| E-mail Address | m.saeed@ail.atlas.pk |
| — | — |
| Name | Irtiza Kazmi |
| Designation | Vice President (Underwriting) |
| Cell # | 0300-203 3176 |
| Phone | +92(042) 3713 2611-18 |
| Direct | +92(042) 3713 2604 |
| Fax | +92(042) 3713 2622 |
| E-mail Address | irtiza.kazmi@ail.atlas.pk |
If your complaint is not resolved within 30 days, then you may contact the “Federal Insurance Ombudsman” or the “Official Coordinator, Small Disputes Resolution Committee”
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You may directly send your comments and feedback, by using the below form.
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